FAQ Contact Us

This website has been created in order to allow the purchase and consultation of CNH Industrial technical documents and diagnostics.
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We confirm the application of the provisions of these regulations in all of the website in terms of times, contents, accesses and availability of vehicle repair and maintenance technical documents indicated by the Service Repair Information company agreement.
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On the web there are no documentation is a gate to access via dealer to diagnostic licence.
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Please refer to your Dealer.
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To register just go to the home page of the website and click on: "SIGNUP". Once the page is open: - carefully read the terms of the agreement for using the web portal and documents; - confirm your agreement with the contract terms and conditions; - fill in the form with all the Company data paying particular attention to the mandatory parts; - after clicking on "SAVE" an email will be sent to the email address entered on the form; - make sure the email arrives and complete the registration procedure following the instructions contained in the message. If you do not receive anything (within 30 minutes), it is possible that the message has been marked as "SPAM". In this case check the folder where spam is archived. N.B. to avoid this problem again in the future, enter the sender's address of the registration confirmation message in the "whitelist" (list of secure senders).
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To access the website reserved area, just click on LOGIN in the top right corner of the homepage and click the "Login" button after entering your "Username" and "Password".
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Make sure your "Username" and "Password" are correct paying particular attention to capital letters, lower case letters and special characters. If this access data is shared with other people, make sure the password has not been changed. Try the "retrieve Password" procedure on the LOGIN page. In the event of further problems please submit a support request by clicking on "No" button below.
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Click on "Continue with the website". If the website certificate is "expired", the browser program (Internet Explorer 10 or higher) displays an informative message.
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It is not possible to retrieve your "Password" but you can reset it and choose a new one. To reset your "Password" visit the homepage of the website, click "Login" and then click "Forgot your password?". You will then be redirected to another page: enter your "UserID" and answer the security questions. Choose a new "Password" following the rules explained in the page and then click on "Change password". You can now enter the website using your "UserID" and your new "Password". In the event of further problems please submit a support request by clicking "No" in the form below.
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To cancel your account please submit a support request by clicking "No" in the form below.
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You need: - a Personal Computer with: -- Windows 7 or higher; -- Internet Explorer 10.0 or higher, or Mozilla Firefox 14.0 or higher; -- Adobe Reader 10 or higher; -- Adobe Flash Player - use an Internet connection; - be registered with this website; - possess a credit card.
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It is PROHIBITED to sell, copy, transfer or rent the purchased documents. All of the purchased documents can be freely printed for in-house use, like any other PDF file.
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Please ask directly to your reference Dealer
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